top of page

FAQS

​

  • What time will ticket selling start?

    • 12:00 Noon Sunday October 13th 2024​

​

  • What time will the camp out start?

    • By 7:00PM October 12th Saturda, you should take a selfie using TimeStamp app.​

​

  • Where should I take the selfie?

    • Foodhall 4th level /Staircase entrance 4th level​

​

  • Where do we assemble or hangout while the mall is open?

    • Food Hall 4th level​

​

  • What time will the roll calls be?

    • From 8PM onwards - hourly ​

​

  • Where is the waiting area/queue for SM Cinema and Customer service?

  • SM Cinema usually queues up at the Staircase outside the 4th floor entrance doors​

  • Customer Service usually queues up at the side entrance near Tower building in front of Britanny hotel.

​

  • How many tickets can I purchase?

    • Per LNPH, max of 6 tickets can be purchased- per SM Aura, it should be under same tier/level​​

​

  • Is there a special lane?

    • Yes, however, this will be managed according to the timestamp or order you have arrived at the venue. 

    • Counter accommodates customers alternately, example: 2/5 Regular customers then 1 special lane customer. Should be strictly followed.​

bottom of page